How do I earn loyalty credit


Loyalty credit can be earned on eligible products on the Manuka Doctor website when you complete an order.

To earn loyalty credit when shopping you will need to create a Manuka Doctor account or, if you have an account, ensure that you are logged in when making your order.

You must be logged in when shopping in order to earn credit.

Credit may not be offered if a product is discounted as part of a promotion.

Credit will be calculated for your order and will become available to spend in your account once your order has been processed and dispatched.

How do I spend my loyalty credit


To spend your credit you must be logged into your account on the Manuka Doctor website when you are shopping. You can view how much available loyalty credit you have in your My Account section of the website.

When you have chosen your products and ready to complete your order you will be able to apply your loyalty credit to your order at the checkout.

Once you have applied your credit you can continue with the checkout process.

Loyalty credit can only be spent on our skincare products.

Earning extra loyalty credit


Earn extra credit by referring friends and family members. Log into your account and use the referral link to start recommending Manuka Doctor. 

Loyalty Scheme Terms & Conditions

Page updated: 2pm 20th September 2018.

  • Manuka Doctor can cancel, withdraw or alter the scheme, including these Terms and Conditions, or any individual Loyalty Credit Account, at any time.
  • Credit is only valid at manukadoctor.co.uk
  • Credit earned is made available once your order has been shipped.
  • Credit that has been earned on manukadoctor.co.uk can only be used on purchases of our skincare items.
  • Manuka Doctor can take any action it considers appropriate if we have reason to believe that you are abusing the scheme or offers.
  • Use of additional offers and benefits associated with your Loyalty Credit Account are subject to availability.
  • You cannot spend loyalty credit and use a discount code in the same transaction
  • Manuka Doctor will remove Credit from Loyalty Credit Accounts that have not been used for 3 years.
  • These terms and conditions are in addition to Manuka Doctor Terms and Conditions.
  • Please refer to our Privacy Policy for further information on the collection and use of personal data.
  • As a statement these Terms and Conditions do not affect your statutory rights as a consumer.
  • Sales on this website are governed by English law and you agree to submit any dispute to the exclusive jurisdiction of the English courts. All orders are subject to these terms and conditions, and no amendments will be accepted by us.
  • Credit can only be earned on orders placed on our website on or after midday of the 11th April 2014.
  • Some of the Loyalty Programme functionality displays rewards as points, in these instances 100 points is equivalent to £1 loyalty credit.