Delivery Information

UK Delivery Rates

Courier (3-5 working days) Orders over £35 Free
Courier (3-5 working days) Orders under £35 £3.50
Royal Mail (2-3 working days)* For weights under 2kg £10
Courier (2-3 working days)** All orders £7

 

* Please note our Royal Mail service is a first class recorded service.

** Our 2-3 working days courier service is provided by APC.

Please note that we have updated our rates so that outlying areas now have the same rates as the mainland UK.

European & International Delivery Rates

Mainland Europe* £20
Canada £25
Rest of the world £40

 

*Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovena, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, Vatican City.

European & International Delivery Destinations

If you order Products from our site for delivery to one of the International Delivery Destinations, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that we have no control over these charges and we cannot predict their amount. You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.

You must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you break any such law.

Returns

1. You have the right to cancel your purchase in accordance with condition 9 of our terms and conditions. The easiest way to do so is to use our cancellation process by clinking on the following link.

2. If you do cancel your purchase after the products have been despatched by us to you or, after you have received the products, you must return them to us unopened and unused. We will only be obliged to process your refund after we receive the products back from you.

3. We will refund to you the price of the products but we will be permitted to reduce your refund to reflect any reduction in the value of the products which is caused by you handling the products in a way which would not be permitted in a shop.

4. We will refund you for your delivery costs provided that any such refund will be limited to the least expensive delivery option we offer.

5. If you have returned the products to us because they are faulty or mis-described, we will refund the price of a defective product in full, any applicable delivery charges, and any reasonable costs you incur in returning the item to us.

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