Win a Car Competition November 2018 - FAQs

Win a Car Competition - VW take UP! 1.0 60PS 5spd 3 Door Manual

1. Am I eligible to enter?

You can only enter this promotion if you are a resident in the UK, aged 18 years or over and hold a valid full UK driving licence.

Entry is not open to: employees of Manuka Doctor, Honey New Zealand, their immediate families; agencies or anyone else professionally connected with this promotion. The Promoter may require any information that they consider reasonably necessary in order to verify your eligibility.

To enter you must have purchased a Manuka Doctor product from www.manukadoctor.co.uk and ticked the 'Enter me into the Win a car prize draw. I have read & understood the prize draw T&Cs' box on the checkout page.

Winning entrants may be required to provide proof of purchase. Please retain your receipt.

To collect the prize, winning entrants must be able to get to:
Listers Volkswagen Nuneaton
2 Barling Way
Elliot Park
Nuneaton
CV10 7RH

2. How do I enter?

Order any Manuka Doctor product between the dates below, to be entered into the Prize Draw. The more orders made during the purchase period, the more entries you will have. Your unique order number will equal one entry into the draw.

Prize: Purchase period 8am 1st November 2018 to midnight 5th December 2018.

The winning entrant selected will collect a VW take UP! 1.0 60PS 5spd 3 Door Manual in Tornado Red.

As long as you make your purchases at www.manukadoctor.co.uk and tick the 'Enter me into the Win a car prize draw. I have read & understood the prize draw T&Cs' box on the checkout page each order will be entered by Manuka Doctor into the prize draw.

Residents of Northern Ireland can also enter without a purchase being necessary by visiting the Website during the relevant purchase period and completing a Competition Entry Form. Please see our Terms and Conditions for further information.

3. When should I enter?

Prize: Purchase period 8am 1st November 2018 to midnight 5th December 2018.

The winning entrant selected will collect a VW take UP! 1.0 60PS 5spd 3 Door Manual in Tornado Red.

4. What should I do if I don’t think my order has been entered into the prize draw?

Please contact Manuka Doctor customer services on 01455 895959 immediately. You will need your receipt as the customer service operative will need your order number from this.

5. How many times can I enter?

One order number is equal to 1 entry.

Order as many times as you like during the designated period, ticking the 'Enter me into the Win a car prize draw. I have read & understood the prize draw T&Cs' box on the checkout page each time and each order will be entered into the prize draw.

6. Can I change the specification of the prize before collection?

No. The specification of the prize is as set out in the terms and conditions.

7. What happens if I don’t have a valid full UK driving licence, or I’m not over 18?

If this is the case you will forfeit the prize and another winning entrant will be drawn.

8. How do I collect the prize?

The prize will be available to collect in December 2018 at Listers Volkswagen Nuneaton. 2 Barling Way, Elliot Park, Nuneaton, CV10 7RH

It is the winning entrants responsibility to make their own way to Listers Nuneaton.

To accept the prize the winning entrant will have to provide prior to collection the following information:
- A valid Photo ID, that is not a driving licence but preferably a passport;
- A full UK Driving Licence; and
- Valid insurance certificate for the prize

9. Will the prize be registered in my name?

The prize can only be registered with the DVLA in the winning entrants name.

10. Will the Prize come with warranties and a tank of Petrol?

The prize will be supplied with VW's standard new car warranties which will be placed in the winning entrants name. The car will have enough petrol to get to the nearest petrol station, this approx. 2 miles from Listers Nuneaton.

11. How will I know if I have won?

The winning entrants will be notified by Manuka Doctor on the 6th December 2018 by the phone number held as part of your checkout data. We will attempt to contact the winning entrant 3 times by the 7th December 2018. The winning entrant must respond by midnight on 12th December 2018 confirming they wish to receive the prize and agreeing to the prize Terms and Conditions. If the winning entrant does not respond in this timescale then the Prize will be re-drawn.

To find out how the draw was made and how the winning entrant was selected, full method can be obtained by contacting the Manuka Doctor customer services customerservices@manukadoctor.co.uk.

12. Do I need to provide personal information?

Yes. Once you have agreed to accepting the prize and the terms and conditions you will be required to submit personal details and proof that you are over 18 years of age. Copy of passport would be the preferred document.

13. What will you do with the personal information I provide?

Your personal data will be used by Manuka Doctor (UK) Ltd and its associated companies as follows. Please see our Privacy Policy here for more information on how we collect personal information.

If you are a winning entrant, Manuka Doctor (UK) Ltd will contact you using the data you provided at the checkout.

If you are a winning entrant, your image, name and town / county where you live will be used by, Manuka Doctor (UK) Ltd to promote this competition and passed on to our suppliers to be used to administer the Prize.

Manuka Doctor (UK) Ltd may contact you using the data provided at the checkout to promote Manuka Doctor products and other competitions if you have agreed to accept marketing.

If you are not happy for your personal data to be used than please contact Manuka Doctor customer services by emailing them at customerservices@manukadoctor.co.uk.

14. What else do I need to know?

It is the winning entrants responsibility to:
(a) be able and legally allowed to travel to the pick up location;
(b) have secured the required time off work;
(c) be over 18 years old; and
(d) have the required documents as detailed in point 8 of this document

15. How do I get to Listers Nuneaton?

It is the winning entrants responsibility to arrange its own travel to Listers Nuneaton.

16. What should I do if I am a winner and cannot get insurance for the prize?

If you are eligible for the Prize, and are a winning entrant but are unable to get insured to drive the Prize as the cost is prohibitive we will provide you with a Cash Alternative of £2,000.

17. What should I do if I have any other questions about the competition?

If you have any other questions about the competition, please contact Manuka Doctor (UK) Ltd customer services team by emailing: customerservices@manukadoctor.co.uk

We will aim to respond to your query within 5 working days.

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