Order dispatch and delivery

For orders made after midday on Monday the 20th December 2021 we cannot guarantee that you will receive your order before Christmas.

During the Christmas and New Year period our warehouse will be shut for all Bank Holidays. There may be delays in the picking and dispatching of orders across the Christmas period.

Customer Service Information

During the festive period please allow longer times for responses and resolutions to customer service queries.

Our customer service line will remain open for telephone and email support over the festive period during the following times:

Friday 24th Dec - 8:30am to 1pm

Saturday 25th Dec - Shut

Sunday 26th Dec – Shut

Monday 27th Dec – Shut (Bank Holiday)

Tuesday 28th Dec – Shut (Bank Holiday)

Wednesday 29th Dec - 8:30am to 4:30pm

Thursday 30th Dec - 8:30am to 4:30pm

Friday 31st Dec - 8:30am to 1:00pm

Saturday 1st Jan - Shut

Sunday 2nd Jan - Shut

Monday 3rd Jan - Shut (Bank Holiday)

Tuesday 4th Jan - 8:30am to 5:00pm 

If you need to get in touch, please head over to the Contact Us page here