Find My Batch is an online service provided by the Customer Service team at Manuka Doctor. This service allows you to trace the test certificate of your purchased Manuka Doctor honey so you can be rest assured of its quality and activity rating. At Manuka Doctor we pride ourselves on the quality of our Manuka honey and we would like to pass on our confidence and assurance to you.
We work closely with our beekeepers in New Zealand to ensure that every batch of our honey is traceable back to the source hive where the bees have made it. Our Manuka honey is tested a number of times after its been collected to ensure its of standard high enough to be packed as Manuka Doctor Manuka honey.
Our honey is first tested at an authorised independent laboratory in New Zealand then once it has landed in our UK distribution Centre, each batch has samples randomly selected by an independent body and sent to the Food Environment Research Agency (FERA) for further testing. FERA tests our honey to ensure the Manuka Total Activity rating is true to label and issues certificates accordingly. The samples sent are identified by batch code. This code can be found on the left hand edge of the label on your Manuka Doctor honey pot. Entering this number into ‘Find My Batch’ will automatically display your relevant FERA test certificate.
In addition to the FERA tests and to give you further confidence that Manuka Doctor, Manuka honey is 100% New Zealand Honey and true to label, Manuka Doctor uses the services of Oritain.
Oritain independently and scientifically verifies the origin of every batch of Manuka Doctor Manuka honey to a forensic standard. Oritain use an ‘origin’ based system, identifying the naturally occurring chemical properties of food products, which are influenced by the soils and environment in which they are produced. This type of forensic analysis is unable to be manipulated or tampered with and confirms that the Honey is 100% New Zeland Manuka Honey.
If you have any questions regarding our Find My Batch service or any of the testing procedures, please do not hesitate to contact us at email@example.com.
To read more about the UK Government agency FERA please click on this link.