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COMPETITION CLOSED. Win a trip to New Zealand - FAQs. NEW COMPETITION

Please note that this competition is now closed.

Manuka Doctor New Zealand Trip Competition

1. Am I eligible to enter?

You can only enter this promotion if you are a resident of the UK and aged 18 or over.

To enter you must have purchased a Manuka Doctor product from www.manukadoctor.co.uk and ticked the 'Enter me into the Win a Trip to New Zealand prize draw' box on the checkout page.

Entry is not open to: employees of Manuka Doctor, Honey New Zealand, their immediate families; agencies or anyone else professionally connected with this promotion. The Promoter may require any information that they consider reasonably necessary in order to verify your eligibility.

Winners may be required to provide proof of purchase. Please retain your receipt.

2. How do I enter?

Order any Manuka Doctor product between the dates below, to be entered into the prize draw. The more orders made during the purchase period, the more entries you will have. Your unique order number will equal one entry into the draw.

Prize: Order period 23rd March 2017 to 23rd April 2017 – 2 pairs of tickets to be won. 2 winners will be selected, each winner will receive 1 pair of tickets. Prize draw to take place w/c 24/04/17.

As long as you make your purchases at www.manukadoctor.co.uk and tick the 'Enter me into the Win a Trip to New Zealand prize draw' box on the checkout page each order will be entered by Manuka Doctor into the prize draw.

3. When should I enter?

Prize: Order period 23rd March 2017 to 23rd April 2017 – 2 pairs of tickets to be won. 2 winners will be selected, each winner will receive 1 pair of tickets. Prize draw to take place w/c 24/04/17.

4. What should I do if I don’t think my order has been entered into the prize draw?

Please contact Manuka Doctor customer services immediately. You will need your receipt as the customer service operative will need your order number from this.

5. How many times can I enter?

One order number is equal to 1 entry.

Order as many times as you like during the designated period, ticking the 'Enter me into the Win a Trip to New Zealand prize draw' box on the checkout page each time and each order will be entered into the draw.

Order any Manuka Doctor product, between the dates below, to be entered into the draw. The more orders made during the period the more entries you will have. All orders during the purchase period below will qualify for the draw.

Prize: Order period 23rd March 2017 to 23rd April 2017 – 2 pairs of tickets to be won. 2 winners will be selected, each winner will receive 1 pair of tickets. Prize draw to take place w/c 24/04/17.

As long as you make your purchases at www.manukadoctor.co.uk and tick the 'Enter me into the Win a Trip to New Zealand prize draw' box on the checkout page each order will be entered by Manuka Doctor into the prize draw.

6. When do the flights leave?

Outward
24 June 2017 London to Dubai. Depart 10.15pm – Arrive 25 June 2017 08.05am
25 June 2017 Dubai to Auckland. Depart 10.05am – Arrive 26 June 2017 10.10am

Inward
9 July 2017 Auckland to Dubai. Depart 5.10pm – Arrive 10 July 2017 5.20am
10 July Dubai to London. Depart 7.45am – Arrive 11 July 2017 12.15pm

Outward flights are non-transferable. Inward flights may be changed but a charge will apply which is the winners responsibility to pay.

7. How will I know if I have won?

Winners will be notified by Manuka Doctor on the 25th April 2017 by email or phone. Email and phone numbers held as part of your checkout data will be used to contact you. Winners must respond by the 26th April 2017, confirming they wish to receive the prize and agreeing to the prize Terms and Conditions. If this is not completed, then the prize will be re-drawn.

To find out how the draw was made and how the winner was selected, full method can be obtained by contacting the Manuka Doctor customer services.

8. Do I need to provide personal information?

Yes. Once you have agreed to accepting the prize and the terms and conditions you will be required to submit personal details and passport numbers for you and your accompanying family member to the promoter.

9. What will you do with the personal information I provide?

Your personal data will be used by Manuka Doctor (UK) Ltd and its associated companies.

If you are a winner Manuka Doctor (UK) Ltd will contact you using the data you provided at the checkout. Manuka Doctor will also give your personal data to the Airline Companies, the Tour Operator, Manuka Doctor (UK) Ltd and Honey New Zealand Europe Ltd. All these companies may contact you and / or use your personal data within their own marketing campaigns.

If you are a winner your image, name and town / county where you live will be used by, Manuka Doctor (UK) Ltd and Honey New Zealand Europe Ltd to promote this competition.

If you are not happy for your personal data to be used than please contact Manuka Doctor customer services by emailing them at customerservices@manukadoctor.co.uk.

10. Will I need a passport, travel insurance or entry visas into NZ?

It is the winner’s responsibility to have:
a) Valid passport with at least 7 months before expiry.
b) To obtain full travel insurance.
c) Be able and legally allowed to travel on the dates.
d) Have secured the required time off work.
e) Have applied for and received by the date of departure and travel permits or visa required.

11. How do I get to Heathrow to catch the flight?

It is the winner's responsibility to be at Heathrow on the 24 June 2017 at least 4 hours before departure.

It is also the winner's responsibility to make their own way home from Heathrow upon arrival back in the UK.

12. What should I do if I have any other questions about the competition?

If you have any other questions about the competition, please contact Manuka Doctor (UK) Ltd customer services team by emailing customerservices@manukadoctor.co.uk. We will aim to respond to your query within 5 working days.

Please note that this competition is now closed.

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